UX research

User Journey Map generator

Easily map out user journeys to visualize and improve every touchpoint. This tool is essential for designers, UX researchers, and product managers who want to create seamless experiences and save reference flows for future projects.

Your Prompt

  

How to Use

This prompt creates structured user journey maps that visualize a persona's experience. Replace the bracketed placeholders with your specific persona and goal information.

Pro Tips

  • Focus on the complete end-to-end experience rather than just digital touchpoints
  • Consider both functional and emotional aspects of the journey
  • Include moments that happen before and after direct interaction with your product/service
  • Be specific about tasks to reveal hidden complexity in seemingly simple actions
  • Use realistic emotions rather than assuming every step should feel 'delighted'
  • Identify improvement opportunities that could be realistically implemented
  • Consider journey variations for different persona types if relevant

Persona & Goal Definition

Before creating the journey map, clearly define:
- Who is your persona? (demographics, needs, motivations, pain points)
- What specific goal are they trying to achieve?
- What relevant characteristics affect their journey? (tech-savviness, time constraints, etc.)
- What context surrounds their journey? (devices, environment, constraints)

Journey Map Structure

Your user journey map will include these elements in table format:
- ACTIONS: 5 key steps the persona must take to accomplish their goal
- TASKS: 3-5 specific activities required to complete each action
- EMOTIONS: One adjective describing how the persona wants to feel at each action
- IMPROVEMENT OPPORTUNITIES: Suggestions to enhance each action in the journey

Journey Analysis

To make your journey map most valuable:
- Ensure actions follow a logical progression from start to completion
- Make tasks concrete and specific rather than abstract
- Select emotional states that realistically reflect user expectations
- Identify improvement opportunities that address genuine pain points
- Consider potential obstacles the persona might encounter

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