Easily map out user journeys to visualize and improve every touchpoint. This tool is essential for designers, UX researchers, and product managers who want to create seamless experiences and save reference flows for future projects.
This prompt creates structured user journey maps that visualize a persona's experience. Replace the bracketed placeholders with your specific persona and goal information.
Before creating the journey map, clearly define:
- Who is your persona? (demographics, needs, motivations, pain points)
- What specific goal are they trying to achieve?
- What relevant characteristics affect their journey? (tech-savviness, time constraints, etc.)
- What context surrounds their journey? (devices, environment, constraints)
Your user journey map will include these elements in table format:
- ACTIONS: 5 key steps the persona must take to accomplish their goal
- TASKS: 3-5 specific activities required to complete each action
- EMOTIONS: One adjective describing how the persona wants to feel at each action
- IMPROVEMENT OPPORTUNITIES: Suggestions to enhance each action in the journey
To make your journey map most valuable:
- Ensure actions follow a logical progression from start to completion
- Make tasks concrete and specific rather than abstract
- Select emotional states that realistically reflect user expectations
- Identify improvement opportunities that address genuine pain points
- Consider potential obstacles the persona might encounter