Create comprehensive user journey maps with detailed touchpoint analysis to visualize the complete user experience. This prompt helps UX designers and product teams identify pain points, opportunities, and emotional highs and lows across all user interactions, enabling data-driven improvements to customer satisfaction and product functionality.
This prompt helps you create detailed user journey maps with comprehensive touchpoint analysis. Fill in the bracketed placeholders with specific information about your product, target users, and the scope of the journey you want to map. Base your inputs on actual user research data including interviews, usability tests, analytics, and customer feedback to ensure the resulting journey map accurately reflects real user experiences rather than assumptions.
Start by clearly defining the boundaries of the journey you are mapping. Specify whether you are creating an end-to-end journey from awareness to advocacy, or focusing on a specific segment like onboarding or purchase flow. Identify the specific user persona or segment whose journey you are mapping, as different users may have vastly different experiences. Clarify the primary goal the user wants to accomplish, as this becomes the organizing principle for the entire journey map. Include information about all channels and platforms where interactions occur to ensure comprehensive coverage of the user experience.
The journey map will include detailed analysis of every touchpoint where users interact with your product or service. For each touchpoint, the output documents what users do (actions), what they think (mental models and questions), and how they feel (emotions). This multi-dimensional view reveals not just functional issues but emotional pain points that impact satisfaction. The analysis identifies friction points where users struggle, abandon, or express frustration, as well as opportunities for enhancement or innovation. Each touchpoint is evaluated across multiple channels to ensure consistent experiences whether users interact via web, mobile, email, phone, or in-person.
The journey map organizes touchpoints into logical stages that represent the user's progression toward their goal. Common stages include awareness, consideration, decision, onboarding, active use, retention, and advocacy, though these adapt to your specific context. Each stage captures the user's mindset, needs, and expectations at that point in their journey. The output includes an emotional journey line that visualizes highs and lows throughout the experience, highlighting moments of truth that disproportionately impact overall satisfaction. This chronological flow helps identify where users gain or lose momentum.
The journey map concludes with prioritized, actionable recommendations for improvement. Pain points are ranked by severity and business impact to help teams focus on high-value optimizations. For each opportunity, the output provides specific improvement suggestions, identifies which internal teams should own the work, and recommends success metrics to track progress. Quick wins are distinguished from long-term strategic initiatives to enable both immediate improvements and sustained transformation. The output includes validation methods to test the journey map with real users and ensure it accurately reflects their experiences.
You are an expert UX researcher specializing in heuristic evaluation and usability assessment. Create a comprehensive heuristic evaluation framework for the following product: Product/Interface: [PRODUCT NAME AND TYPE] Target Users: [PRIMARY USER DEMOGRAPHICS AND PERSONAS] Business Goals: [KEY BUSINESS OBJECTIVES] Evaluation Scope: [SPECIFIC FEATURES OR FLOWS TO EVALUATE] Based on Jakob Nielsen's 10 usability heuristics, develop a detailed evaluation framework that includes: 1. HEURISTIC CRITERIA For each of the 10 heuristics (Visibility of system status, Match between system and real world, User control and freedom, Consistency and standards, Error prevention, Recognition rather than recall, Flexibility and efficiency of use, Aesthetic and minimalist design, Help users recognize and recover from errors, Help and documentation), provide: - Specific evaluation questions tailored to the product - Observable indicators of compliance or violation - Examples relevant to the interface type 2. SEVERITY RATING SYSTEM Define a clear severity scale (e.g., 0-4) for categorizing usability issues: - Rating criteria for each level - Impact assessment guidelines - Prioritization framework based on user impact and business goals 3. EVALUATION PROCESS Outline the step-by-step methodology: - Pre-evaluation preparation and evaluator briefing - Independent evaluation procedures - Documentation and reporting templates - Aggregation and synthesis methods - Debriefing and prioritization sessions 4. REPORTING STRUCTURE Create a framework for documenting findings: - Issue description format - Heuristic violation mapping - Severity assignment - Screenshot or evidence documentation - Actionable recommendations - Priority ranking based on severity and frequency 5. ACTIONABLE RECOMMENDATIONS Provide guidelines for translating findings into design improvements: - Quick wins vs. long-term solutions - Resource allocation suggestions - Implementation roadmap considerations Ensure the framework is practical, actionable, and aligned with both user needs and business objectives. Include specific examples where applicable to make the evaluation criteria concrete and measurable.
You are an expert UX researcher and designer specializing in identifying and solving user experience pain points. Your task is to conduct a comprehensive pain point analysis for [PRODUCT OR SERVICE NAME] targeting [TARGET USER GROUP]. Based on the following context, develop a detailed pain point identification and solution strategy: Project Context: - Product/Service: [PRODUCT OR SERVICE NAME] - Target Users: [TARGET USER GROUP] - Current Stage: [DEVELOPMENT STAGE - e.g., existing product, redesign, new feature] - Business Goals: [PRIMARY BUSINESS OBJECTIVES] - Available Resources: [RESEARCH METHODS AND TOOLS AVAILABLE] Your analysis should include: 1. Pain Point Discovery Strategy - Recommend specific research methodologies (qualitative and quantitative) appropriate for this context - Design a research plan including user interviews, contextual inquiry, usability testing, analytics review, and feedback analysis - Identify key touchpoints in the user journey to investigate - Specify data collection methods and tools 2. Pain Point Classification Categorize identified pain points across three levels: - Interaction-level: Specific UI/UX friction points in individual tasks - Journey-level: Issues spanning multiple steps or stages - Relationship-level: Broader concerns affecting overall user satisfaction and trust For each pain point, document: - Description of the issue - User impact and emotional response - Frequency and severity - Root cause analysis - Supporting evidence from research 3. Prioritization Framework Rank pain points using: - Impact vs Effort Matrix (quick wins, major projects, fill-ins, time sinks) - Severity scoring: frequency, user impact, business impact, and feasibility - User feedback weight and analytics data validation 4. Solution Development For top-priority pain points, provide: - Multiple solution concepts with clear rationale - Design recommendations aligned with user needs - Implementation approach (quick fixes vs long-term improvements) - Success metrics and validation methods - Prototyping and testing strategy 5. Action Plan Create a roadmap that includes: - Phased implementation timeline - Resource requirements - Stakeholder alignment strategy - Measurement and iteration plan Deliver your findings in a structured format with clear documentation, visual frameworks where appropriate, and actionable recommendations that balance user needs with business constraints.
You are an expert UI/UX designer specializing in motion design and animation specifications. Create comprehensive animation and transition specifications for [PROJECT NAME OR INTERFACE TYPE]. Project Context: - Platform: [WEB/MOBILE APP/DESKTOP/CROSS-PLATFORM] - Design System: [MATERIAL DESIGN/FLUENT/CUSTOM/OTHER] - Target Audience: [USER DEMOGRAPHIC AND TECHNICAL PROFICIENCY] - Performance Constraints: [DEVICE CAPABILITIES, BANDWIDTH CONSIDERATIONS] Generate detailed specifications covering: 1. **Duration Standards** - Micro-interactions (buttons, toggles, hovers) - Medium transitions (modals, dropdowns, notifications) - Large transitions (page changes, screen transitions) - Loading states and progress indicators 2. **Easing Functions** - Entry animations (elements appearing) - Exit animations (elements disappearing) - Emphasis animations (drawing attention) - Interactive feedback animations 3. **Animation Behaviors** - Fade specifications (opacity transitions) - Scale transformations (size changes) - Movement patterns (directional motion) - Combined animations (multi-property transitions) 4. **Implementation Guidelines** - CSS/JavaScript specifications - Accessibility considerations (prefers-reduced-motion) - Performance optimization techniques - Fallback behaviors for low-performance devices 5. **Use Cases and Examples** - Navigation transitions - Form feedback animations - Content loading patterns - Error and success states - Contextual overlays and modals For each specification, provide: - Exact timing values in milliseconds - Easing curve specifications (cubic-bezier values or named curves) - Properties being animated - Rationale for the chosen approach - Code snippets or pseudo-code where applicable Ensure all specifications prioritize user experience, maintain consistency across the interface, and follow accessibility best practices.