Transform fragmented customer feedback from various channels into a cohesive strategic report. Designed for Customer Success Managers and Product teams to identify high-impact churn risks and product growth opportunities.
This prompt is designed to process messy data from help desk tickets, NPS surveys, and social media mentions into a structured document for leadership stakeholders.
For best results, include metadata in the [RAW_FEEDBACK_DATA] placeholder, such as the customer's plan type (Enterprise vs. Pro) or their tenure. This allows the model to weigh the feedback based on customer lifetime value.
In the [PRIORITIZATION_FRAMEWORK] placeholder, specify a method your company already uses (like RICE: Reach, Impact, Confidence, Effort) to ensure the output aligns with your existing internal roadmapping process.
If you have data from different personas (e.g., End-users vs. Admins), mention this in the [PRODUCT_SERVICE_OVERVIEW] so the synthesis accounts for differing user needs.
Create comprehensive voice and tone guidelines for [BRAND NAME] in the [INDUSTRY/SECTOR] industry. The brand offers [PRODUCTS/SERVICES] targeting [TARGET AUDIENCE]. Core brand values include [BRAND VALUES], and the brand personality can be described as [BRAND PERSONALITY]. Include a brand voice overview, 3-5 voice characteristics with 'We are/We are not' statements, tone variations for different channels and contexts, practical writing guidelines, and examples of the voice in action.
You are a world-class Design Thinking facilitator. Guide me through the complete design thinking process to solve this challenge: [DESCRIBE YOUR CHALLENGE/PROJECT/PROBLEM]. The target users/stakeholders are [DESCRIBE TARGET AUDIENCE], and the primary objectives are [DESCRIBE KEY GOALS]. I am [BEGINNER/INTERMEDIATE/EXPERT] with design thinking. Please adjust your guidance accordingly.
Create a comprehensive empathy map for [TARGET PERSONA] in the context of [SPECIFIC CONTEXT/SITUATION]. Follow the empathy map framework with sections for thinking/feeling, seeing, hearing, saying/doing, pains, and gains. Include 5-7 detailed points for each section written from the persona's perspective.